Well-Being at Evins Mill

In normal times, we strive to maintain a healthy ecosystem for guests and staff alike through a long-standing commitment to cleanliness, safety and preventative maintenance. The A+ scores we consistently receive from inspections of our dining/lodging facilities by the TN Dept of Health speak to the higher standard to which we hold ourselves.

Even as we may be at the dawn of a new day, we remain committed to practices that reduce the risk of infectious disease. 
Beyond calling attention to aspects of Evins Mill that may intrinsically reduce those risks - it is for example a fundamentally outdoor experience with a limited number of patrons and within a short drive of most who patronize the resort – we continue to implement and refine a suite of measures to further mitigate the risk, which are outlined below. 

We revisit these procedures and policies on a weekly basis and re-calibrate them to stay in tune with current CDC and state recommendations.

[revised May 27, 2021]

Reservation Policies

  • We invite guests to assess their health prior to arrival and remain home if not feeling well.
  • We convert penalties for cancellations to full credits, redeemable within a collaboratively defined time frame.

Meal & Bar Service Protocols

  • We require unvaccinated staff to don facial coverings during all meal services.
  • We place tables at least 6' apart when possible, offer take-out service at breakfast & dinner in lieu of dining in and provide an outdoor dining option.

Other Front-of-House Protocols

  • We require unvaccinated staff to don facial coverings when assisting guests in person.
  • We encourage unvaccinated patrons to don facial coverings when checking-in/out and when lingering in common interior areas.

Back-of-House Measures

  • We provide financial and other incentives for staff to get vaccinated (over 70% of staff are fully vaccinated).
  • We require unvaccinated staff to don facial coverings when in proximity to other staff and provide such staff with washable masks.

  • We require house managers to sign a daily form confirming they are enforcing mask mandates for unvaccinated staff.

Event Specific Protocols

  • We offer event clients at all meal services a choice of three service modes: plated, take-out, or reverse-serve buffet.

  • We offer event clients at break services a choice between a private self-serve or full-serve break station.

  • We set-up tables in meeting and dining rooms per event client request, but when possible recommend 6' apart seating.
  • We disinfect points of contact in meeting rooms before each meeting, including chairs, table surfaces/sides and AV.

Please contact us should you have any additional suggestions or concerns.