Evins Mill Texting Policy
1. Overview
Evins Mill provides SMS-based communication to its members for customer service-related updates and broker communications. By opting in, members agree to receive text messages related to their account, requests, and interactions with Evins Mill.
2. Message Content & Frequency
* Members will receive messages from an Evins Mill representative regarding requested services and account information.
* Message frequency may vary based on member activity and engagement.
* Standard message and data rates may apply.
3. Opt-In Policy
Evins Mill collects opt-in consent verbally from its members. Members may opt-in to receive messages:
* In person at a Evins Mill physical location.
* Over the phone when calling a Evins Mill representative.
During the opt-in process, members are informed of the following:
* "Message and data rates may apply."
* "Message frequency may vary."
* "You can text HELP for support or STOP at any time to unsubscribe."
* "Your phone number will not be shared with third parties."
Sample Opt-In Message: "Thank you for opting in to receive recurring messages from Evins Mill. Msg frequency varies. Msg & data rates may apply. Reply HELP for help. Reply STOP to cancel."
4. Opt-Out Policy: Members can opt out of receiving text messages at any time.
How to Opt-Out: Reply STOP to the number that has sent you messages.
Important Notes:
* Processing an opt-out request may take up to 24-48 hours.
* Opting out means you will no longer receive customer service-related text messages.
* To re-opt-in, contact Evins Mill customer support at 615-269-3740 or reservations@evinsmill.com.
Sample Opt-Out Message: "You have successfully opted out of messages from Evins Mill. You will receive no further messages."
5. Help & Support: For assistance, members can:
* Text HELP for support instructions.
* Call Tradebank at 615-269-3740.
* Email reservations@evinsmill.com.
Sample Help Message: "Thank you for reaching out to Evins Mill. Please call us at 615-269-3740 or email us at reservations@evinsmill.com for support. Reply STOP to opt-out."
6. Data Privacy & Security
* Evins Mill does not sell or share members' phone numbers with third parties.
* All collected phone numbers are used strictly for communication related to customer services.
7. Policy Updates
Evins Mill reserves the right to update this texting policy at any time. Continued use of Tradebank's texting services after policy changes will be considered consent to the updated terms.